Customer Service Representative – Académie Dectro Québec 

Académie Dectro is looking for a Customer Service Representative at its Quebec City school. If you love aesthetic care, education, advising and interacting with customers, this job is for you! Since 1991, Académie Dectro has trained thousands of hair removal and  aesthetics professionals. Recognized in Quebec as one of the best schools in the field, our international reputation extends to North America, Europe, the Middle East and Asia. Since our training centers are partners of world leader Dectro International, manufacturer of innovative hair removal and aesthetic technologies, our students are able to learn about the very latest innovations, opening the door to a promising career. 

Responsabilities:

• Advising and selling our training programs and treatments to customers
• Meeting with students (interviews, visits)
• Handling course registrations and preparing student files 
• Scheduling appointments for treatments (models)
• Responding to phone calls and emails
• Preparing orders
• Various administrative tasks
• Assisting the existing team 

     Requirements:

• Training in office administration or sales, or equivalent experience
• Training in aesthetics, cosmetology, or electrolysis would be an asset
• Good knowledge of Microsoft Office suites
• Familiarity with Acomba software would be an asset
• Ability to build relationships with customers, work in a team
• Proficiency in both English and French, both spoken and written 

     Conditions:

• Full-time, long-term employment Work schedule: Monday to Friday 37h30 hours/week
• Group insurance benefits after 6 months (medical, professional and dental)
• 7 days off after 6 months 
• 2 weeks vacation after 1 year 
• Collective RRSP with profit-sharing after 1 year
• Annual continuing education budget of $400/year in the field of the position held
• Pleasant working environment
• Free parking Employee discounts on products 

Send your résumé to

rh@dectro.com